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Seat Reservation Guide - after the Launch of the New Economy Fares

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The new Economy fares will officially roll out from 2021 Q3 / Q4 to 2022 Q1 gradually by market.  Free seat assignment will no longer based purely on booking subclasses (RBDs). Seat booking process may be changed via your GDS booking portal. Please read below carefully.

Reserve seats in advance can make a difference to the inflight experience of your customers. While travelling with us in Economy class, they can ensure they will be sitting with friends or family, or simply secure preferred seats without having to wait until the check-in period.

We offer advance seat reservations to our passengers on Cathay Pacific operating flights, either for a fee or free-of-charge.

 

Existing Fare Family Structure (3rd and 4th fare basis code shown as “ZZ”)

Applicable to the itineraries originated from markets not yet rolling out the New Economy Fares

Seat types/Booking subclasses

First (F,A)

Business (J,C,D,P,I)

Premium Economy (W,R,E)

Economy (Y,B,H,K,M,L,V)

Economy

(S,N,Q,O)

Regular Seats

Free

Free

For a fee

Extra Legroom Seats

N/A

For a fee

For a fee

 

New Economy Fares Structure (3rd and 4th fare basis code shown as “21”, “31”, or “41”)

Applicable to the itineraries originated from markets which rolled out the New Economy Fares

Seat types/Fare brands

Light (“21”)

Essential (“31”)

Flex (“41”)

Regular Seats

For a fee

Free

Free

Extra Legroom Seats

For a fee

For a fee

Free

Note: Seat assignment for First, Business, and Premium Economy Class remain free of charge

For pricing, please refer to GDS displays or our NDC API message responses.

The following passenger categories will receive Regular Seat assignment for free even if they purchased a fare booked in S, N, Q, O classes (existing system), or a Light fare (new system):

  1. Marco Polo Club members (Silver or above) and their accompanying passengers in the same booking
  2. Oneworld members (Ruby or above)
  3. Passengers with Infant (INF,INS) or Child (CHD) in the same booking
  4. Incapacitated passengers with confirmed special assistance services (SSR) in the booking

 

The following passenger categories will receive Extra Legroom Seat assignment for free on any Economy subclasses (existing system), or a Light/Essential fare (new system):

  1. Marco Polo Club members (Silver or above)
  2. Oneworld members (Ruby or above)

 

Flex fare bookings (new system) may book Extra Legroom Seat for free via GDS after ticketing. For free Extra Legroom Seat assignment for frequent flyers, please ask your customer to sign-in Manage Booking on our website or contact our Customer Care hotline for arrangement. Reserving on GDS is always chargeable.  

Note that the system can only provide standard seat pricing and unable to assess the fee exemption until you have priced and ticketed the flight itinerary. Hence, even though the customers may be eligible for a free Regular Seat, the entire seat map is shown as chargeable and the booked seat will be subject to an EMD issuance deadline.

Once the flight booking is ticketed, even if the passenger is eligible for a free seat for the chosen fare brand, you may be required to cancel the previously held seat and rebook the seat as some GDSs do not support seat re-pricing. Therefore, we strongly recommend reserving a seat after flight booking is priced and ticketed to avoid managing multiple deadlines and confusion.

 

Best Practice:

Reserve a seat after the flight booking is priced and ticketed to avoid managing multiple deadlines and confusion.

 

Unaccompanied Minor (UMNR) will be seated in a special zone for extra care at time of check-in. Please do not request seats in advance for UMNR passengers.

 

Quick guide to book a seat

Book a seat after flight itinerary has been priced and ticketed.

1.    “Chargeable’ indicator/colour is displayed on the chargeable seat map.

2.    Select the preferred seat(s).

3.    Price the seat charge for the selected seat if you are using a Cryptic display or mouse over for pricing on Graphical User Interface mode.

4.    Ancillary service time limit (ADMD/OPC) will be generated after End of Transaction (EOT) command.

5.    Issue the EMD-A to secure seat before the ancillary service time limit

 

Related policies and procedures