Contact Information
Please email the America Support Group if you need any assistance.
US agents with an account PIN may call or email:
1 (877) 509 3513
topaccount@cathaypacific.com
US Flight enquiries:
Trade Agents: 1 (833) 988 1365
Corporate Agents: 1 (800) 333 5987
Email: customerservice_nam@cathaypacific.com
Group Sales
Phone: 1 (866) 352 2711
Email: americas_groupdesk@cathaypacific.com
Latin America Flight Enquiries
Email: customerservice_nam@cathaypacific.com
| Country | New number |
| Argentina | (54) 11 5274-1600 |
| Brazil | (55) 11 4371-0443 |
| Chile | +54 11 5274 1600 |
| Costa Rica | (506) 2257-5745 |
| Dominican Republic | +5932 23819988 |
| Ecuador | +5932 23819988 |
| Mexico | (52) 55 9000 2560 |
| Panama | (507) 301-0404 |
| Peru | (51) 1 444-4441 |
| Region | New number |
| Caribbean | +1 833 9881365 |
*For other Latin America countries not listed, please contact our Global Contact Centers >
The Americas Reservation Office Hours
Mon — Fri: 0600-1730 PST (Pacific Standard Time)/ 0900-2030 EST (Eastern Standard Time)
Saturday: 0600-1600 PST/ 0900-1900 EST
Sunday & Christmas Day: Closed
Daylight Saving Time
Mon — Fri: 0700-1830 PST (Pacific Standard Time)/ 1000-2130 EST (Eastern Standard Time)
Saturday: 0700-1700 PST/ 1000-2000 EST
Sunday & Christmas Day: Closed
Hotel and Package
1 (833) 933 2244
Mon — Fri: 0600-1730 PST (Pacific Standard Time)/ 0900-2030 EST (Eastern Standard Time) Saturday: 0600-1600 PST/ 0900-1900 EST
Sunday & Christmas Day: Closed
Using a TTY/TDD device (for hearing impaired only):
1 (833) 933 2244 (Dial 711 to be connected through Relay Service)
CX Frequent Flyer Members:
For Cathay members (Green/ Silver/ Gold/ Diamond) : 1 (833) 933 2244 24 hours a day, 7 days a week