We have detected another user using the same login of your account to access Cathay Agents.

Contact Information

Please email the America Support Group if you need any assistance.

 

US agents with an account PIN may call or email:
1 (877) 509 3513

topaccount@cathaypacific.com

US Flight enquiries:
Trade Agents: 1 (833) 988 1365
Corporate Agents: 1 (800) 333 5987
Email: customerservice_nam@cathaypacific.com

Group Sales
Phone: 1 (866) 352 2711
Email: americas_groupdesk@cathaypacific.com

Latin America Flight Enquiries
Email: customerservice_nam@cathaypacific.com

Country New number
Argentina +54 1139915983
Brazil +55 1138788330
Chile +56 229884828
Mexico +52 8002692623
Peru +51 17070400
Region New number
Caribbean +1 833 9881365

*For other Latin America countries not listed, please contact our Global Contact Centers >

The Americas Reservation Office Hours
Mon — Fri: 0600-1730 PST (Pacific Standard Time)/ 0900-2030 EST (Eastern Standard Time)
Saturday: 0600-1600 PST/ 0900-1900 EST
Sunday & Christmas Day: Closed

Daylight Saving Time
Mon — Fri: 0700-1830 PST (Pacific Standard Time)/ 1000-2130 EST (Eastern Standard Time)
Saturday: 0600-1600 PST/ 0900-2100 EST
Sunday & Christmas Day: Closed

ADM & Chargeback
ADM: amer_adm@cathaypacific.com
Chargeback: amer_chargeback@cathaypacific.com

Refund Group:
us_refund@cathaypacific.com

Hotel and Package
1 (833) 933 2244
Mon — Fri: 0600-1730 PST (Pacific Standard Time)/ 0900-2030 EST (Eastern Standard Time) Saturday: 0600-1600 PST/ 0900-1900 EST
Sunday & Christmas Day: Closed

Using a TTY/TDD device (for hearing impaired only):
1 (833) 933 2244 (Dial 711 to be connected through Relay Service) 

CX Frequent Flyer Members:
Asia Miles & Marco Polo Club for Green/ Silver/ Gold/ Diamond members: 1 (833) 933 2244 24 hours a day, 7 days a week