Cathay Prime (NDC) Technical Support

For technical-related enquiries, please approach your aggregator partner(s). You may refer to the table below for detailed support channel.

Aggregator	Communication Channel
Aaron Group	Reach out to Jira online HelpDesk (maintained by Aaron Group Customer Support Team)
Amadeus	Raise ticket on Amadeus Service Hub
Sabre	Raise case on Sabre Central
TPConnects	Raise ticket on JIRA portal
Travelfusion	Report issue on Youtrack For escalation, please email operations@travelfusion.com and cc. accounts@travelfusion.com
TravelNDC	Urgent ticketing & technical issues: support@travelndc.com
Travelport	Raise ticket on My Travelport self-service portal Contact Live Chat on MyTVP
TravelSky	Reach out to aggskysupport@travelsky.com.cn for technical support
Verteil	Reach out to support@verteil.com for technical support

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