即時處理SSR訊息

國泰航空隨時會將所需告知的相關訊息，以SSR的方式輸入於訂位記錄中，請旅行同業務必時時查看Queue信箱並即時執行相關訊息或通知旅客。  

航班時刻異動

SSR OTHS 1B PLS NOTE CX403/23AUG/TPEHKG FLT CANX DUE TO TYPHOON NURI ATTACK HKG X PLS CHANGE DATE YOUR END
因颱風如麗侵襲香港, CX403/23AUG TPEHKG航班取消, 請自行更改日期

SSR OTHS 1B PLS NOTE CX289/27AUG/HKGFRA FLT DELAY ETD HKG 0045L ON 28AUG ETA FRA/0705L ON 28AUG
CX289/27AUG HKGFRA航班延誤,預計出發時間更改為 0045/2A8UG,預計抵達時間為0705/28AUG

SSR OTHS 1B PLS NOTE CX405/07AUG/TPEHKG FLT CANX
請留意! CX405/07AUG TPEHKG 航班取消 

轉機時間不足

SSR OTHS 1B CX365/25JAN PVGHKG MSCN CX400/25JAN HKGTPE X PLS REBK
CX365/25JAN PVGHKG的航班接不上CX400/25JAN HKGTPE的航班，請重新訂位

SSR OTHS 1B CX407/29DEC TPEHKG MSCN CX717/28DEC HKGSIN X PLS CANCEL AND REBK THE ENTIRE OD
CX407/29DEC TPEHKG接不上 CX717/29DEC HKGSIN ,請取消, 並以起始地到目的地的方式訂位

SSR OTHS 1B PLS USE CORRECT BKG FORMAT-BOOK FROM ORIGIN TO DESTINATION ISO SEG BY SEG-PLS REFER TO CXAGENTS.COM/TW/POLICIES/RES
請使用正確的訂位指令操作, 請由起使地到目的地訂位來代替分段訂位, 請參考CXAGENTS.COM/主頁>訂位及開票>訂位>正確的使用訂位系統>正確訂位注意事項 

開票期限

SSR OTHS 1B TKTL UNCHANGED ET 1609749986798 X UNABLE TO REVAL ET AS REISSUE REQUIRED DUE REVISED FUEL SURCHARGE OR PNR WILL BE XXLD WHN TKTL EXP X TKS X D26
原設定之開票期限不變，因燃油附加費用調漲，無法連結電子機票，請重新開票。請於原期限內完成開票，否則訂位將自動取消，謝謝。

SSR OTHS 1A TKTL UNCHANGED X ET 1602679471881 X ASP ET IMG ALL CPN IS SUSPENDED X PLS FLWUP AT UR END X TKS
原設定之開票期限不變，因電子機票狀態已變更為"SUSPENDED"，請做後續執行。
﹝請參照主頁→訂位及開票相關規則→開票→電子機票→電子機票之連結﹞

SSR OTHS 1B TKTL UNCHANGED ET 1609749986798 X NOT REVALIDATE FOR CLS NOT MATCHED WZ BKNG X PLS ADV PAX TO REISSUE OR ISSUE A NEW ETKT X
原設定之開票期限不變，因電子機票的艙等與訂位記錄不符，請告知旅客更新或重新開票。

SSR OTHS 1B TKTL UNCHANGED X UNABLE TO REVALIDATE SSR TKNM OF IET X PLS RE-ISSUE IET OR ISSUE A NEW IET X OR PNR WILL BE CANX WHEN TKTL EXPIRED X TKS
因聯航電子機票無法連結，原設定之開票期限不變，請更改或重新開票，並於原期限內完成開票，否則訂位將自動取消。

SSR OTHS 1B TKTL UNCHANGED X UNABLE TO REVALIDATE SSR TKNM FOR IET NOT FOUND X PLS RE-ISSUE/ISSUE A NEW IET OR USE SSR OTHS TO INFM CX OFF TO VERIFY PAPER TKT W/FAX COPY OR PNR WILL BE CANX WHEN TKTL EXPIRED X TKS
因聯航電子機票不正確，原設定之開票期限不變，請更改或重新開票，或使用SSR OTHS 方式通知CX聯航實體機票並影印傳真實體機票以利查核，否則開票期限過後，訂位將自動取消。

SSR OTHS 1B TKTL UNCHANGED X UNABLE TO REVALIDATE SSR TKNM FOR ET NOT FOUND X PLS RE-ISSUE OR ISSUE A NEW ET X OR PNR WILL BE CANX WHEN TKTL EXPIRED X TKS
因輸入的電子機票不正確無法連結，原設定之開票期限不變，請更改或重新開票，並於原期限內完成開票，否則訂位將自動取消。

SSR OTHS 1B ET 160-1234567890 X NOT REVALIDATE FOR FLT UNMATCHED WZ BKNG X PLS ADV PAX TO REISSUE OR TO ISSUE NEW ETKT X TKS
因輸入的電子機票行程與訂位記錄行程不符，以致無法連結電子機票，請告知旅客更改或重新開票，謝謝。

SSR OTHS IB TKTL UNCHANGED ET 160-1234567890 X LINKED WZ OTHS FLT X PLS RETRIVE ET N CTC PAX TO CANX THE ORIGINAL BKG X THEN ADV ET AGAIN OR PNR WILL BE CANX WHEN TKTL EXPIRED X TKS
因輸入的電子機票已連結在另一航班原設定之開票期限不變，請檢視電子機票並告知旅客取消原訂位後，再重新輸入電子機票，否則開票期限過後，訂位將自動取消。

SSR ADTK 1B ADV TKT NBR TO CX BY 15DEC DUE FLT CRITICAL OR SUBJECT TO CANCEL
因航班客滿, 請於15DEC報票號, 否則訂位予以取消

SSR ADTK 1B ADV TKT NBR TO CX BY 26AUG OR SUBJECT TO CANCEL DEADLINE REINSTATE DUE ET VOIDED OR REFUNDED
因電子機票已註銷、退票，請於26AUG報票號，否則訂位予以取消

SSR ADTK 1B ADV TKT NBR TO CX BY 09SEP OR SUBJECT TO CANCEL DEADLINE REVISED DUE BOOKING ADJUSTMENT
因訂位記錄有變更，開票期限將提前至09SEP，請於期限內開票，否則訂位予以取消 

機票效期過期

SSR OTHS 1B UNA UPD ETR DUE FLT DATE BEYOND TKT VALIDITY
因航班日期已超過機票效期，所以無法自動連結電子機票。請連結

重覆訂位

SSR OTHS 1B DUPE BKG FOUND PLS HV PAX CANX DUPE OR BKG WILL BE AUTO CANX ON 20FEB14
發現旅客有重覆訂位， 請於20FEB14取消重覆訂位， 否則訂位將會自動取消

請同業與旅客確認有無重覆訂位，若確認並非重覆訂位時，敬請同業自行輸入使用系統的指令於訂位記錄中。若有需要，國泰航空將會去電請同業提供旅客相關資料〈例如， 機票號碼、出生年月日、旅客身份證字號〉，以確認非重覆訂位 

座位變更

SR OTHS 1B ASR ON REQ VIEW BEYOND BKG RANGE WILL FLOWUP ON 03MAR
預選座位目前無法執行， 將於03SEP執行

SSR OTHS 1B PAX NOT ELIGIBLE FOR ASR X PLS MAKE SEAT REQUEST UPON CHECK-IN
旅客不符合預選座位資格， 請旅客出發當日於機場提出選位需求

SSR OTHS 1B DUE PRE-RESERVED SEAT ZONE FOR K CLASS ARE OCCUPIED PLS MAKE SEAT REQUEST UPON CHECK-IN
SSR OTHS 1B DUE PRE-RESERVED SEAT ZONE FOR H CLASS ARE OCCUPIED PLS MAKE SEAT REQUEST UPON CHECK-IN
K/H艙等之預選座位均已客滿， 請旅客出發當日於機場提出選位需求

SSR OTHS 1B DUE TO AFCT SWITCH ON CX402 UNA TO PROTECT SIMILAR SEAT AS 18K X PLS ADV PAX TO REQST AT CHCKIN
因CX402機型變更， 無法更換相似的座位， 請旅客出發當日於機場提出選位需求

SSR OTHS 1B DUE TO A/C SWITCH ON CX406 PROTD 15D ISO 14H X ADNO
因CX406機型變更， 預選座位由14H改成15D， 請告知旅客相關是宜

SSR OTHS 1B ASR 34G ON REQUEST VIEW SEAT ALREADY OCCPD
34G的座位只能備註需求， 因其它旅客已選走此座位

SSR OTHS 1B DUE A/C SWITCH ON CX468/25DEC X NOW 31ABK ARE BULKHEAD LIMITED LEGROOM SEATS N ARMREST CANNOT BE LIFTED UP
CX468/25DEC 31ABK是面牆的座位， 座位空間比較小， 且座位的把手是固定住， 不能移動的

SSR OTHS 1B PLZ NTE 44D SEAT IS BSCT X PLS REQ ALTN
44D 的座位是嬰兒搖籃位， 請提出其它座位的需求

其他

SSR OTHS ZZ PLS INFORM PAX THAT CANADA NEW ENTRY REQUIREMENT FOR FLY TO OR TRANSIT CANADA X FOR DETAILS PAX SHOULD REFER WWW.CIC.GC.CA/ENGLISH/VISIT/INDEX.ASP
請提醒旅客，搭機前往加拿大或經當地轉機的旅客，必須持有eTA（電子旅遊認證），詳細請參考WWW.CIC.GC.CA/ENGLISH/VISIT/INDEX.ASP

SSR OTHS 1B PLS NTE MOML IS STD MEAL ON CX701 N 2700.PLS REQ O/B
回教餐於CX701/CX2700航班上是標準餐，不需事先需求，只需在飛機上點選即可

SSR OTHS 1B UNA CFM LCML DUE LATE REQ
無法提供低卡餐， 因太晚需求

SSR OTHS 1B PLS CHECK FOR SPML AS PAX NORMALLY REQ HFML HIGH FIBRE DIET X PLS SUBMIT REQ BEFORE DEADLINE
請查詢旅客是否需要安排高纖餐 因旅客之會員檔案內有此需求備註， 請在期限前提出需求

SSR OTHS 1B PLS ADV VLD REASON TO CFM WCHR TILL 14SEP OR ELSE WCHR WILL NOT BE ARRANGED
請在14SEP以前告知需求輪椅的原因， 否則無法處理

SSR OTHS 1B SSR SVC AUTO REMOVED DUE FLT CANCELLED， PLS REVIEW AND REINS FOR NEW FLT(S) IF NEC.
該旅客的SSR中的特別需求已經因航班取消而移除， 請重新檢視是否在新航班上需要此安排， 並提出此需求.
 
SSR OTHS 1B THE ARVL AND DPT FLTS OF CA WILL BE IN T3 AT PEK FROM 26MAR08
從26MAR08起， CA在PEK的抵達及離境的航班改在第三航站

SSR OTHS 1B HX/ BKG IS TAKEN OVER BY CX X PLS PROMPTLY REMOVE CANCEL SEG OR TVL AGT MAY RECEIVE AGENCY DEBIT MEMO
訂位記錄已由 CX 控管, 請將HX 的航段移除, 否則CX 將以ADM的方式直接扣款

SSR OTHS 1B WAITLIST CANX X PLS TRY OTHER CX FLT IF REQUIRE
已將後補航段取消, 如有需要請訂其他航班

SSR OTHS 1B HX/ ITIN CNXLD DUE MSC ABUSE
違反結合航段之訂位原則以致訂位被取消

SSR OTHS 1B DUE TYPHOON IS APPROACHING TPE AND MAY AFFECT CX OPERATIONS X PLEASE OBTAIN PASSENGERS DIRECT CONTACT AND UPDATE IN THE BOOKING X THANKS
因颱風即將侵襲台北, CX航班有可能受到影響, 請在訂位記錄中輸入旅客連絡的電話/手機號碼