Cathay Prime (NDC) 支援

Technical Support ​

​For technical-related enquiries, please approach your aggregator partner(s). You may refer to the communication channel.

Servicing Support ​

1. ​For post-ticket servicing requests, if the requests relate to the functions below, please log in to CXA Servicing Portal to manage the bookings. ​

   • Retrieve NDC E-Ticket Record​

   • NDC PNR Cancellation​

   • Add / Edit Email Address / Contact Number / FQTV​

   • Add / Edit Special Service Request / Disability and Mobility Assistance​

2. ​For other service handling requests, please contact the local trade hotline in your market. You may refer to the hotline list. Please contact the general hotline during non-office hours.​