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NDC Support
Technical Support
For technical-related enquiries, please approach your aggregator partner(s). You may refer to the communication channel.
Servicing Support
- For post-ticket servicing requests, if the requests relate to the functions below, please log in to CXA Servicing Portal to manage the bookings.
Retrieve NDC E-Ticket Record
NDC PNR Cancellation
Add / Edit Email Address / Contact Number / FQTV
Add / Edit Special Service Request / Disability and Mobility Assistance
- For other service handling requests, please contact the local trade hotline in your market. You may refer to the hotline list. Please contact the general hotline during non-office hours.