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Trade and General Hotline
Australia
Trade hotline
+61 1300 962 528
- Shared Cost
- 9am - 8pm Monday to Friday AEDT
9am - 7pm Monday to Friday AEST
General hotline
+61 131 747
- Domestic Toll Free
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
Austria
Trade hotline
+43 72 038 0140
- Caller pays
- 9am - 5pm Monday to Friday
General hotline
+43 72 038 0139
- Domestic Toll Free
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
Bahrain
Trade hotline
+973 8000 4723
- Caller pays
- 7am - 7pm Daily
General hotline
+973 8000 4846
- Caller pays
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
Belgium
Trade hotline
+32 800 81 872
- Domestic Toll Free
- 9am - 5pm Monday to Friday
General hotline
+32 2 620 8023
- Domestic Toll Free
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
Cambodia
Trade hotline
+855 1800 203 163
- Domestic Toll Free
- 8am - 12pm / 1pm - 5pm Monday to Friday
Canada
Trade hotline
+1 855 312 9118
- Domestic Toll Free
- 7am - 630pm PDT Monday to Friday
7am - 5pm PDT Saturday
6am - 530pm PST Monday to Friday
6am - 4pm PST Saturday
General hotline
+1 833 895 3535
- Domestic Toll Free
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
Chinese Mainland
Trade hotline
+86 400 819 1236
- Shared Cost
- 9am - 5pm Monday to Friday
General hotline
+86 400 815 2888
- Shared Cost
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
France
Trade hotline
+33 805 542 942
- Domestic Toll Free
- 9am - 5pm Monday to Friday
General hotline
+33 157 329 534
- Caller pays
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
- Local language: 9am-5pm Monday - Friday
Germany
Trade hotline
+49 800 037 8268
- Domestic Toll Free
- 9am - 5pm Monday to Friday
General hotline
+49 800 627 0990
- Domestic Toll Free
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
- Local language: 9am-5pm Monday - Friday
India
Trade hotline
+91 800 050 2164
- Domestic Toll Free
- 9:30am - 5:30 pm Monday to Saturday
General hotline
+91 800 050 2163
- Domestic Toll Free
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
- Local language: 9:30am-5:30pm Monday -Saturday
+852 2747 3341
- Caller pays
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
- Local language: 9:30am-5:30pm Monday -Saturday
Indonesia
Trade hotline
+62 1 803 006 50006
- Shared Cost
- 8am - 5pm Monday to Friday
General hotline
+62 1 803 006 50000
- Shared Cost
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
- Local language: 8am-5pm Monday - Friday
+852 2747 3342
- Caller pays
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
- Local language: 8am-5pm Monday - Friday
Ireland
Trade hotline
+353 1 908 0851
- Caller pays
- 9am - 5:30 Monday to Friday
General hotline
+353 1 908 0850
- Domestic Toll Free
- English: 8am - 6pm Daily
Italy
Trade hotline
+39 800 971 721
- Domestic Toll Free
- 9am - 5pm Monday to Friday
General hotline
+39 06 9974 9205
- Caller pays
- English: 9am-7pm Monday - Friday
- Local language: 9am-5pm Monday - Friday
Japan
Trade hotline
+81 120 208 213
- Domestic Toll free
- 9am - 5:30pm Monday to Friday
General hotline
+81 34 578 4132
- Caller pays
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
- Local language: 9am-5:30pm Monday - Friday
Luxembourg
Trade hotline
+352 800 40198
- Domestic Toll free
- 9am - 6pm Monday to Friday
General hotline
+352 2 730 0178
- Caller pays
- English: 9am-7pm Monday - Friday
- Local language: English 8am-7pm Daily
Malaysia
Trade hotline
+60 3 2706 0181
- Caller pays
- 8am - 6pm Monday to Friday
General hotline
+60 3 2786 2795
- Caller pays
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
Netherlands
Trade hotline
+31 8 0073 20001
- Domestic Toll Free
- 9am - 6pm Monday to Friday
General hotline
+31 70 770 9574
- Caller pays
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
New Zealand
Trade hotline
+64 9 888 9312
- Caller pays
- 9am - 6pm Monday to Friday
General hotline
+64 800 441 289
- Caller pays
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
Philippines
Trade hotline
+63 2 8540 1726
- Caller pays
- 8am - 6pm Monday to Friday
General hotline
+63 1800 1110 2944
- Domestic Toll Free
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
+63 1800 8484 7373
- Domestic Toll Free
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
Poland
Trade hotline
+48 22 536 4297
- Caller pays
- 8am -7pm Daily
General hotline
+48 22 536 4293
- Caller pays
- English: 8am - 7pm Daily
Russia
Trade hotline
+7 497 745 7181
- Caller pays
- 10am - 6pm Monday to Friday
General hotline
+7 495 620 9322
- PSTN
- English: 10am - 6pm Daily
Saudi Arabia
Trade hotline
+966 800 850 1313
- Domestic Toll Free
- 7am - 7pm Daily
General hotline
+966 800 850 1309
- Domestic Toll Free
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
Singapore
General hotline
+65 6347 5830
- Caller pays
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
South Africa
Trade hotline
+27 800 007 384
- Domestic Toll Free
- 9am - 6pm Monday to Friday
General hotline
+27 216 722 368
- Caller pays
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
South Korea
Trade hotline
+82 70 4732 0476
- Caller pays
- 9am - 5:30pm Monday to Friday
General hotline
+82 1644 8003
- Caller pays
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
- Local language: 9am-5:30pm Monday - Friday
Spain
Trade hotline
+34 930 038 049
- Caller pays
- 9am - 5pm Monday to Friday
General hotline
+34 800 000 185
- Caller pays
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
Sri Lanka
Trade hotline
+94 11 2029 183
- Caller pays
- 8:45am - 5pm Monday to Friday
General hotline
+41 31 547 8080
- Domestic Toll Free
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
Switzerland
Trade hotline
+41 800 500 227
- Domestic Toll Free
- 9am - 5pm Monday to Friday
General hotline
+886 277 524 883
- Caller pays
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
- Local language: 9am-5pm Monday - Friday
Taiwan
Trade hotline
+886 277 524 881
- Caller pays
- 8:30am - 6:30pm Monday to Friday
General hotline
+66 2 028 0957
- Caller pays
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
Thailand
Trade hotline
+66 2 028 0958
- Caller pays
- 8am - 5pm Monday to Friday
General hotline
+66 2 028 0957
- Caller pays
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
- Local language: 8am-5pm Monday - Friday
United Arab Emirates
Trade hotline
+971 800 049 867
- Domestic Toll free
- 8am - 8pm Daily
General hotline
+971 800 049 866
- Domestic Toll free
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
United Kingdom
Trade hotline
+44 800 026 5889
- Domestic Toll free
- 9am - 5:30pm Monday to Friday
General hotline
+44 20 7660 8992
- Caller pays
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
United States
Trade hotline
+1 833 988 1365
- Domestic Toll free
- 9am - 8:30pm EST Monday to Friday
9am - 7pm EST Saturday
10am - 9:30pm EDT Monday to Friday
9am - 9pm EDT Saturday
General hotline
+1 833 933 2244
- Domestic Toll free
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
Vietnam
General hotline
+84 28 3861 4377
- Domestic Toll free
- English / Cantonese / Mandarin: 24 hours a day, 7 days a week
- Local language: 8:30am-4:30 Monday - Friday