Cathay New Distribution Capability (NDC)
Cathay NDC strives to deliver personalized offers as well as revolutionize our customer’s shopping experience as a modern retailer. Understand more about our new retail experience journey and how your agency can move beyond with us.
NDC News
Benefits of Connecting to Cathay NDC
Enriched customer shopping experience
The availability of rich content through Cathay NDC will help your customers to visualize what they will expect on their flight journey.
Access to a more comprehensive range of Cathay products
Create a one-stop-shop solution that you and your customers can find on Cathay flagship website. In addition, tailored and personalized products may be offered subject to customer type.
Efficient shopping flow from booking to servicing
Make arrangements for your customer journey easily and efficiently. From choosing their preferred seating, adding additional baggage, and ordering meals, everything you need to service your customers is at your fingertip.
More rewarding for you
Sales through NDC will count towards your agency’s overall contribution to Cathay Pacific and be collectively remunerated based on the existing scheme. In addition, additional forms of remuneration may be available. Ask our sales for more details.
NDC Capabilities and Features
Current available features
Multiple Search Options
Openjaw & Multi Destination
Buy Extra Bags*
Pre-book free or chargeable seats*
Published fares and selected Private and Corporate Fares
Booking on Hold
Rich content
Branded Fare Display with Upsell
Buy Lounge Pass*
Offer Options with Interlines and Intermodals
Upcoming features
Promo codes
Fare Bundles
*features are progressively rolling out
How to connect to Cathay NDC
STEP 1
Choose your preferred method of connection:
- Connect via one of the Cathay NDC designated Aggregator partners
Registration form
- Connect via your GDS provider
Stay tuned
- Connect directly with Cathay NDC
Please approach our local sales team for further details. You may also proceed to our developer’s portal to register with us and access our NDC API documents.
STEP 2
- Log into your cxagents.com account to read the Cathay NDC Connection Terms and Conditions under the Policies and Procedures section.
- Complete the respective registration form and agree to Cathay NDC Connection Terms and Conditions.
- Upon completion of the registration form, please submit them back to ndc_commercial@cathaypacific.com or your local account manager.
STEP 3
Our Cathay NDC team will contact you within 3 to 5 working days for next steps
*For non-IATA agents, please register with IATA for a TIDS number. The TIDS number is mandatory for connecting to Cathay NDC via any of the above connection methods.
For more information, please visit the IATA TIDS website.
Our designated aggregator partners
Frequently Asked Questions
See answers to your NDC frequently asked questions.
Get in touch
For more information, please contact us at: ndc_commercial@cathaypacific.com