Welcome to a New Era in Query Handling with CX Agent, Effective 1 March, 2025!

Starting 1 March, 2025, we will officially transition from traditional emails to a more advanced system utilizing CX Agent service tabs, discontinuing mailboxes.

Ensure this information is widely shared with your team to prevent any unanswered queries. New agents can register at www.cxagents.com

Need to make a request?

Submitting a service request: A step-by-step guide

Sign in cxagents.com ➡ Service request ➡ New service request 

Send your inquiries here, we will reply within business hours.

Our contact center will answer your queries related to reservations

Travel Agency Toll-free Number: +94 11 2029183

Working Hours: Mon - Fri 09:30 AM - 05:30 PM

Sunday, Sunday and Public Holidays closed

Visit  www.cxagents.com and check the service links for prompt assistance.