Key update for flights in January and February 2024

Firstly, we would like to wish you and your family a happy and healthy new year for 2024. We have an update below that might be relevant to any of your travellers flying with us in January and February.

We have taken measures to ensure Cathay Pacific’s flights will operate normally for the coming Chinese New Year travel peak. Hong Kong people travelling out and visitors coming to Hong Kong can be reassured that their travel will go ahead as planned.

In order to achieve this, we have reviewed our flight schedule and increased pilot standby levels to enhance the resilience of our operation. In addition, we have consolidated on average six flight pairs per day for the rest of January and February, focusing on routes with multiple daily frequencies where possible. Affected passengers have been contacted individually and offered protection to the closest available flights, or a refund.

Cathay Pacific’s operations were stretched over the Christmas travel peak and regrettably, this led to operational disruption including a small number of cancellations. The airline has learned from this experience and, in addition to the short-term measures described, will make the necessary changes to ensure future operational stability. As we continue to rebuild, Cathay Pacific is committed to providing customers with more flight choices in a measured and reliable manner.

We sincerely apologise for any impact this may have on your travellers. If you have any questions on flight arrangements, please get in contact with us.