An update to ticketing arrangement for Diamond members

We always strive to bring our members the best possible experience.  ​

​Effective 1 Sep 2024, revenue booking arrangement will be subject to the new ticketing time limit. We aim to reduce the number of unconfirmed seats held for extended periods, making more seats available for those who wish to travel with us. ​

Diamond members have been informed of this change on 19 June 2024. Meanwhile, online booking arrangement remains unchanged - the ticket must be issued immediately, or your traveller may hold the fare with a service fee. ​

For the updated T&C, please refer to here.