GDS Automated Refund is a refund tool in GDS product suite which helps to simplify the refund process. GDS Automated Refund uses the airline filed Category 33 (Voluntary Refund) rules to calculate the refund and apply the appropriate penalties automatically without human intervention.
As of 1st September 2022, Cathay Pacific has released Category 33 fare rule and implemented Automated Refund in the following GDSs :
Please refer to GDS Automated Refund Policy and FAQ for more details.