We believe in working collaboratively with our travel trade partners in this time of transition. There will be no surcharge imposed on the bookings you made via any of the connection methods.
Periodically we will be offering tactical fares accessible only through our Cathay Prime (NDC) pipe. Stay tuned for more details from our local sales team when we are live in your market.
Make arrangements for your customer journey with ease and efficiency. From choosing their preferred seating to ordering inflight meals, you have all you need to service your customers at your fingertip.
Recognizing the hurdles associated with NDC adoption, we are committed to providing the necessary support to ensure your success.
Cathay offers both platform and hotline servicing for bookings made via Cathay Prime (NDC).
Prime-Booking
Post-Ticketing:
The above are the Cathay Prime (NDC) capabilities, and each supported function may vary by aggregators.
Technical Support
For technical-related enquiries, please approach your aggregator partner(s). You may refer to the communication channel.
Servicing Support
Retrieve NDC E-Ticket Record
NDC PNR Cancellation
Add / Edit Email Address / Contact Number / FQTV
Add / Edit Special Service Request / Disability and Mobility Assistance
常见问题
请参阅Cathay Prime (NDC)常见问题的回答。
联系我们
更多信息,请联系我们: ndc_commercial@cathaypacific.com