A number of bookings are cancelled due to the ticket number being entered incorrectly. At the ticketing time limit, the travel agent must report ticket number to secure a booking. The ticket number may be automatically generated or manually provided.
Cathay Pacific will only validate SSR ticket number format at ticket deadline, as follows:
SSR TKNA CX HK1 SGNHKG 762 H10MAY 1602107346930-31
SSR TKNC CX HK1 SGNHKG 762 H10MAY 1602107346930-31
SSR TKNE CX HK1 HKGLAX 880 H10MAY 1602107346930C1
SSR TKNM CX HK1 HKGLAX 880 H10MAY 1602107346930-31
All other ticketing formats will not be recognized.
SSR TKNA/ TKNC/ TKNE are system generated. SSR TKNM is reported by manual entry. Below GDS entries for reference:
CRS | Entries |
---|---|
Amadeus (1A) | OS CX TKNO 1601234567890 |
Galileo (1G) | SI.S1-2P1/TKNM*05512345678901-891 |
Sabre (AA) | 3TKNM/1601234567890 |
Worldspan (1P) | 3S2N1.1TKNM00628518463459 |
Note: - Afer ending transaction it is vital that you re-retrieve each booking made, so you can keep a record of the date that the ticket number is required.
Failure to enter the ticket number by the required date, result in automatic cancellation.