Service fee for rebooking and reissue applies to the service request on or after 1 January 2007 when CX Reservation, Ticketing and Airport offices in Hong Kong are contacted to make voluntary changes on bookings or tickets.
- HKD300 per person per transaction for voluntary changes on bookings / tickets made through CX Reservation, Ticketing and Airport offices in Hong Kong.
- Applies to Non-CX or Non-KA ticket stock regardless of issue place.
- Applies to any types of fares regardless the class of travel except Frequent Flyer Program and Non-fare paid ticket.
- Applies to all categories of passenger except ID / AD ticket holder.
- Collects on top of any applicable surcharge / penalty within the fare condition.
- This service fee is non-refundable.
- This service fee is not interlinable.